Crawford Automotive, Wynnum

13 / 03 / 2018

“It’s hard work – especially these days because the technology is advancing so quickly. That’s where Autodata really helps, because you can get information at your fingertips.”

https://www.youtube.com/watch?v=elnf7pOU3i0?rel=0

Crawford Automotive is an automotive repair centre which has carried out services ranging from bulb changes to engine rebuilds in Wynnum, Queensland for just under 20 years. Their workshop sees a variety of vehicles from the European, Japanese, and Korean car parcs.  The company operates both consumer and fleet servicing and also provides specialised assistance and support for 4×4’s, tyres, brakes and suspensions.

“It’s hard work – especially these days because the technology is advancing so quickly. That’s where Autodata really helps, because you can get information at your fingertips,” explains owner, Damon Crawford.

On a day-to-day basis, Crawford mechanics use Autodata to access service schedules and find out what servicing is required. They also use it for problem-solving – accessing Autodata’s database of thousands of fault codes to find likely causes and known fixes.

Damon stresses the advantage of using Autodata’s OE manufacturer-verified data when putting together a quote for a service: “Autodata gives you a lot more confidence when you’re quoting because you know your times are going to be pretty right”. Using an OEM-verified source minimises the risk of overquoting – which means your workshop could miss out on the job – or underquoting, which means missing out on possible profit.

Autodata offers access to its online workshop application on a subscription basis. Damon explains why this model works best for Crawford Automotive: “Your old option was to buy books; timing belt books, fault code books etc. I would have spent thousands each year on updating books. Whereas with the annual fee for Autodata you’ve got it all, with the added advantage of having a helpdesk. So, the small amount you invest a year to Autodata certainly more than pays for itself!”

Damon concludes: “I couldn’t run the workshop without it. After having it, you won’t know how you managed without it.”