01 / 01 / 2020


World-leading supplier of technical information for automotive professionals publishes fifth consecutive annual report

01 January 2020, Bracknell – Autodata, part of Solera Holdings, Inc., a global leader in risk and asset management data and software solutions for the insurance and automotive industries, today announced the publication of its Most Serviced Vehicles 2019 report.

In New Zealand, the most serviced car was the Volkswagen Golf V (1K1) (03-08) which retained its first position for the third report in a row. The BMW 3 Series (E90/91/92/93) (05-14) was once again in second position with the Holden Commodore (VE) (06-10) third.

The most serviced Light Commercial Vehicle (LCV) was once again the Toyota Hiace retaining its position at the top of the list for the third report in a row. The most serviced motorcycle was the Honda CBR.

As well as highlighting the most serviced vehicles, the report indicates some key trends in the automotive aftermarket sector. When all markets are combined, Ford was the overall most serviced manufacturer. However, a notable observation is the continued prominence of Volkswagen which is in first place as the most serviced brand in 55% of the countries surveyed. Toyota was the most serviced brand in New Zealand.

The report also reinforces the dominance of national brands being the most serviced cars within their respective countries. In Germany, all top ten places were attributed to German cars and it was the same for French cars in France. In Italy, Italian cars made up 50% of the top ten and in Sweden, Swedish cars accounted for 70% of the top ten with Volvo models filling the top three positions.

In New Zealand, Japanese manufacturers continue to dominate the top 10 most serviced Hybrid vehicles filling all positions with the Toyota Prius (03-09) in first position. The Tesla Model S (14-) was in first place as the most serviced electric vehicle after having not appeared in either of the last two reports. It was also in second place internationally demonstrating the continued rise in popularity of the Tesla marque across all markets.

Internationally, the Most Serviced Car Report 2019 was topped by the Opel/Vauxhall Corsa-D with the Ford Focus (model year 2004 & model year 2008) remaining in second and the Nissan Qashqai/Qashqai +2 (J10) was third. The most serviced Light Commercial Vehicle (LCV) was the VW Transporter T5 (04-15) which retains first place for the third report in a row, while the most serviced motorcycle was the Honda CBR.

Over 85,000 workshops subscribe to Autodata’s applications which generate this report. Globally, the top three most accessed Autodata product modules included Engine oil, Technical specifications and Camshaft drive system. In total technicians checked over 47 million pieces of technical information through Autodata.

Top ten cars – New Zealand

1 Volkswagen Golf V (1K1) (03-08)

2 BMW 3 Series (E90/91/92/93) (05-14)

3 Holden Commodore (VE) (06-10)

4 Mazda 3 (BK) (03-09)

5 Volkswagen Golf VI (5K1) (08-13)

6 Audi A3/A3 Sportback (8PA/8P1) (03-13)

7 Audi A4 (8Ex) (01-08)

8 Mazda 6 (GG/GY) (02-07)

9 Volkswagen Golf IV (1J1) (98-04)

10 BMW 3 Series (E46) (98-07)

Rod Williams, Managing Director of Autodata, commented: “Autodata’s continuous evolution of the product enables us to provide customers with increasingly valuable technical resources. Data from our extensive global database allows us to see where the demand for content exists so that we can provide the most in-demand and up-to-date information to workshops.”

If you would like a full copy of the report, please visit


About the data in this report

The regions highlighted in this report are the 20 countries (21 for motorcycles) with the highest number of Autodata subscribers. To determine the most serviced vehicles, we analysed the usage of Autodata’s technical information applications from the beginning of April 2019 to the end of September 2019.

If you intend to share or use any information within this report, please reference (Autodata, 2019) and ensure that the content is used in the context of this report. If you intend to use any content from this report online, please reference Autodata and hyperlink to

For more information about this report, contact the authors at