Bte Automotive, Hampshire

01 / 04 / 2015

The latest online version is really impressive and our whole team find it incredibly easy to use and locate information, quickly and without delay.

Family owned and operated Bte Automotive have been providing comprehensive servicing and repairs in Bordon, Hampshire since 1989. Their technicians have over 100 years of combined experience and the business is continually investing in the latest automotive technology to cope with modern day vehicle system technologies. The business has been using Autodata for the past 15 years before upgrading to our online workshop application.

Director, Barry Parker, explains: “We have been using Autodata as far back as some of their published manuals and CDs. The latest online version is really impressive and our whole team find it incredibly easy to use and locate information, quickly and without delay.

“We carry out a large amount of servicing and the service schedule facility is a necessity for us. Not only does it provide information direct from the manufacturers, it is laid out extremely clearly and everything you need in all on one screen. The benefit of not having to navigate­­­ to locate additional technical information saves us a fair amount of time, which is precious on busy days.”

The latest online system includes over 85,000 diagrams and illustrations, covering 500,000 step-by-step procedures, making it Autodata’s most comprehensive system to date.

Barry, added: “The coverage is great, which is important for an independent like ourselves. The images are also extremely precise and consistent across manufacturers, which is useful if you are working across several vehicles.

“Overall, I would say that Autodata is an invaluable tool for us. It helps ensure our garage runs smoothly and most importantly it provides us with the technical information needed to deliver a great service to our customers. We rely heavily on repeat business and having tools like Autodata – along with our skilled technicians – gives us the best possible chance to impress and carry out accurate, high quality repairs and services.”